The Don Whitley Scientific Approach

At Don Whitley Scientific (DWS), we have spent decades refining our approach to customer service and product innovation. We are proud to be a company that is small enough to offer a personal, customer-focused experience, yet big enough to provide cutting-edge solutions on a global scale.

A Personal Touch with Industry Expertise

One of our greatest strengths is our ability to work closely with our customers. We understand that every laboratory is different which is why our team takes the time to understand the unique requirements of each client. Whether it’s tailoring a piece of equipment to suit a specific research need or providing expert guidance on microbiology best practices, we are committed to delivering bespoke solutions.

Our customers benefit from direct access to our team of specialists who are always available to offer advice, training, and technical support. This personal approach ensures that every customer feels valued and supported, no matter the size of their organisation.

World-Class Innovation and Reliability

While we pride ourselves on our customer-first approach, we also have the scale, expertise, and infrastructure to deliver globally recognised microbiology and cell culture solutions. Our equipment is trusted by research institutions, hospitals, and laboratories around the world, and our commitment to innovation ensures that we remain at the forefront of the industry.

From UKAS-accredited calibration and validation services to the development of pioneering laboratory equipment, we combine precision engineering with customer care to ensure that every solution meets the highest standards of quality and reliability.

A Commitment to Excellence

At DWS, we believe that being ‘small enough to care’ and ‘big enough to deliver’ is the key to our success. We continue to invest in research, training, and customer support, ensuring that we remain a trusted partner for scientists and laboratories worldwide.

Whether you're a small independent lab or a large research institution, you can trust DWS to provide the expertise, innovation, and support you need to achieve your goals.